How Are You Weathering the Storm?

Inefficiencies in the contact center impact your ability to comply with regulatory requirements and

lead to higher operating expenses and a poor customer experience. Utility providers can find

shelter from the storm by automating and simplifying customer service tasks... and you can do

it without replacing or modifying your existing CIS application or any of your operational systems.

To see how Jacada solutions helped one utility provider reduce average handle time, automate call flows and simplify the contact center desktop, go to www.jacada.com/utilitydemo.

Deliver the Perfect Interaction.^™

Visit booth 555 at CS Week in San Antonio,

May 20-23, 2008, to register for a chance

to win a Nintendo Wii!!!